Skip Ribbon Commands
Skip to main content

FAQs for Health Buddy

Health Buddy app is a comprehensive health app that provides many useful services such as mobile payment and clinic queue updates. Please refer to these frequently asked questions to find out more.


SingPass / Login Matters

You may encounter an error while logging in if the servers are restarting during maintenance. Kindly wait and try again later.

If the error persists after 30 minutes, please email marcom@singhealth.com.sg so that we can check the error further. It will be helpful if you can attach a screenshot of the error.

If you have queries relating to SingPass (e.g. how to reset password, OTP etc),

You can contact:

No, you can't.

If you are accessing our website and app from overseas, you will not be able to do so due to security reasons. Our IT team is working on this and will take some time to rectify.