The Impact of Communication Training
Speakers: Dr Mark Weinert
Date: 24 October 2019 (Thu) | Time: 1310 - 1440 | Location: Academia, Level 1, L1-S3
The workshop gives an overview of current literature on general communications training in healthcare. Participants will understand how communications training impacts patient safety, patient satisfaction, compliance and staff turnover. They will also explore suitable methods and models for communications training in healthcare.
- Understand how communications training can have a massive impact on patient safety.
- Implement suitable methods and models of communication into their work.
*Information is correct at time of update.
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