General FAQs

Synonym(s):
  • How can I view my bill?
    You can view your bill at the convenience of your fingertips, via Health Buddy or Health Hub app. You may download the apps through the Google Play Store or Apple Store. For any questions regarding billing and financial matters, you may refer to the following site: Billing & Financial Mattersopens in a new tab.
  • My loved one is admitted to SKCH / OCH. Why is your staff unable to help me with my enquiry?
    In view of PDPA, we are unable to reveal information over the phone as your identity cannot be verified. When you next visit the patient in the ward, we will be happy to assist you with your queries.

OCH: Currently, OCH is operating these wards; 7A, 7B, 7C, 8A, 8B, 8C, 9A, 9B, 9C, 10C, 12A and 12B. Hence, any queries pertaining to wards not listed in the above, you may contact SGH @ 6222 3322.

SKCH: Currently, SKCH is operating these wards; 76, 77, 78, 85, 86, 87, 88, 89. Hence, any queries pertaining to wards not listed in the above, you may contact SKH@6930 5000.

  • How can I request for my medical report?
    Yes, you may request for your medical report hereopens in a new tab.

 

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