Discharge Time and Procedures

When your attending doctor has declared you fit to go home, our ward staff will proceed with the necessary arrangements for you. 

The Discharge time is at anytime before 1.00pm and an extra day's rate will be charged for discharge time after 1.00pm.

Overstaying in hospital

If you are fit for discharge but woud like to continue your stay, you will be charged for the full cost for the extended stay (with no subsidies). This will take effect from the 7th calendar day (inclusive of Sundays and public holidays) after the hospital has deemed you fit for discharge or referred you to a step-down care facility. 

Collecting Your Medication

 Following your discharge, you may collect your medication at the hospital's pharmacy.

Making Your Payment 

Internet and Mobile Payment

• AXS Mobile Payment App or AXS e-station at www.axs.com.sg – by NETS or credit cards
• SAM Mobile App or SAM Web at www.mysam.sg – by credit cards only
• DBS Bill Payment Service – Internet Banking / Mobile Banking / PayLah!
  
• PayNow Corporate
• SingHealth Health Buddy App (only applicable to Sengkang Community Hospital bills)

Self-Service Automated Station

• AXS stations
  
• SAM Self-Service Automated Machine
  
• NETS Self-Service Stations
  
  

By Mail

• Cheque should be crossed and made payable to"SingHealth Community Hospitals - SKCH" for Sengkang Community Hospital bills, and "Bright Vision Hospital" for Bright Vision Hospital bills.
• Please write the Case Number, Patient's name and NRIC No. on the reverse of your cheque and mail it to Singapore Health Services Pte Ltd, Bukit Merah Post Office, PO Box 540, Singapore 911532
  
• For Credit Card Mail Order, please fill in your credit card details on the credit card payment slip on your bill and mail it to Singapore Health Services Pte Ltd, Bukit Merah Post Office, PO Box 540, Singapore 911532
  
  

7-Eleven Stores /  Singapore Post Office Branches

• Cash or NETS payment can be made at any 7-Eleven Stores or Singapore Post Office branches located island wide.
  
  

Over-the-counter Payment

• Cash, credit cards, NETS, or cheque can be made at the Patient Services Centre (PSC) located at any SingHealth Community Hospitals: Bright Vision Hospital –  5 Lorong Napiri, Singapore 547530 or Sengkang Community Hospital – 1 Anchorvale Street, Singapore 544835