SHQSA 2026

Celebrating Our Service Award Winners

The Singapore Health Quality Service Awards (SHQSA) stand as Singapore’s most prestigious recognition of excellence in healthcare. Since its launch by SingHealth in 2011, this award has celebrated the unwavering dedication of healthcare professionals across both public and private sectors.

Every year, thousands of compassionate and resilient individuals are honored for their relentless commitment to delivering exceptional patient care and creating meaningful experiences.

At SCH, we believe that true healing is more than just treating illnesses - it is about restoring health and enriching lives. Our focus goes beyond healthcare to health, creating a homely environment where patients can recuperate comfortably and take part in well-paced, personalised care. Our goal is simple yet profound: we want our patients to not only recover from their medical conditions but to return to their families and communities feeling supported and empowered!

For those on a palliative journey, we ensure care that is thoughtful, compassionate, and dignified, because every moment matters.

What makes this possible?

Our people. Service excellence begins with the dedication and heart of our team. Every interaction is an opportunity to make a difference. For example, our nurses believe that every smile matters. They make it a point to provide care that helps every patient feel valued and assured throughout their recovery journey. This commitment turns routine care into moments of comfort and trust.

Listening is another cornerstone of our approach. At SCH, listening is not just a skill - it is the foundation of trust. When our doctors truly hear their patients, they create a safe space where compassionate care begins with understanding, not assumptions. This simple yet powerful act transforms the patient experience and builds confidence in their healing journey.

We also know that service excellence starts with our people. By empowering and supporting our team, we enable them to bring their best selves to every patient interaction. This culture of care inspires confidence and promotes healing, ensuring that patients feel they are in capable and caring hands.

And then there’s the magic that happens when we focus on what truly matters: providing safe, dignified, patient-centred care. Our physiotherapists, for instance, ground their practice in both evidence and empathy. This combination achieves the best outcomes and creates positive experiences for patients, making recovery not just effective but meaningful.

At SCH, every smile, every conversation, every act of care counts. Together, we’re building a culture of excellence—where healing is holistic, and compassion is at the heart of everything we do.