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The GPFirst programme encourages people with mild to moderate medical conditions to visit their General Practitioners (GPs) first, rather than going directly to the emergency department.

Going to the GP first allows you to receive timely medical treatment for your condition, and enables emergency departments to focus on more urgent cases requiring medical attention.

The programme was introduced at Changi General Hospital (CGH) in 2014. Residents in the East of Singapore receive a $50 subsidy on the prevailing attendance fee when they are referred to the CGH Accident and Emergency Department by participating GPs.

The programme has since expanded to North, North-east and the Western Singapore, with the Urgent Care Centre (UCC) @ Admiralty and Khoo Teck Puat Hospital (KTPH) launching this programme in September 2020, Sengkang General Hospital (SKH) in November 2020, and National University Hospital (NUH) and Ng Teng Fong General Hospital (NTFGH) in April 2021.

Click here to search for a participating clinic near you. Please select "GPFirst" under Programme. 


How GPFirst works

Your GP is the first medical professional you should contact when you feel unwell.   

  • Visit a participating GPFirst Clinic. Click here to search for a participating clinic near you.

  • If our GP partner refers you to the emergency department (ED) via the GPFirst Programme upon assessing your condition, you will receive a $50 subsidy on the prevailing ED attendance fee of the hospital that you are referred to.*
    *Terms and conditions apply

  • Based on the assessment by your GP, you will be referred to an acute hospital or Urgent Care Centre in your region

  • You will also be prioritised over non-emergency cases at the ED.

Go to a GP if you have mild-to-moderate symptoms such as:

Your GP can also treat these common conditions –
click here to read more.

Go to the hospital emergency department only for emergencies that could result in serious complications or death, e.g. strokes, heart attacks, serious injuries.