The Appointment e-service allows patients of the SingHealth* cluster to view, reschedule and cancel selected Specialist Outpatient Clinic (SOC) appointments. For your clinical safety, some exclusions will apply.
*Only applicable to SGH, CGH, SKH, KKH, NCCS, NDCS, NHCS, SNEC and SHP.
Currently, you may only use the Appointment e-service to view, reschedule and cancel existing appointments. To make a new appointment, at a clinic/institution which you have never previously consulted, please submit a request via the Online Request form and we will get back to you within 3 working days. This is to ensure we are able to effect proper matching of Specialist consultation services to your specific medical need.
Yes, you can.
Please write to hbsupport@singhealth.com.sg providing the following information.
To do so, both the caregiver and the patient will need to go down to any SingHealth hospital/polyclinic with your original NRICs. At the clinic, please approach our Clinic Registration Counter staff to verify and authorise the access.
Verification / authorisation is not available online.
SingPass has advised that only one mobile number can be tied to one SingPass account. To reset the mobile number authentication, the user needs to go to the nearest SingPass counter (e.g. Community Centre) to reset the OTP service.
If you have further queries relating to SingPass, please contact:
Tel: 6335 3533 Email: support@singpass.gov.sg
Singaporeans and Permanent Residents may register for a SingPass account through http://www.singpass.gov.sg. Alternatively, you may use our Online Request Form to submit an appointment request, and we will contact you via email.
Tel: 6335 3533 Email: support@singpass.gov.sg
If you have further queries relating to your medical appointments, please contact:
If you have feedback on the appointments e-service, please email hbsupport@singhealth.com.sg
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