The Heart of Healthcare

What We Learn from Each Other

Every year, the WeCARE Awards remind us of what truly defines care at SCH — not just the outcomes, but the heart behind them.

For Sandy, our Medical Social Worker from OCH, it is the courage of families facing end-of-life journeys that fuels her own resilience. “Their love for each other grounds me,” she says. “It reminds me why we do what we do — to help people hold on to dignity and hope.”

For Jenny, our Patient Experience Associate, every day is a lesson in patience and empathy. She recalls guiding a patient with dementia through a role-play exercise that helped calm his anxiety. “It was not just about service recovery,” she shares. “It was about giving him a sense of control again.”

Both say the award is not theirs alone. It belongs to every colleague who chooses compassion even on the toughest days.

Their stories remind us that in healthcare, excellence isn’t just what we deliver — it is who we become.

Congratulations to All Our WeCARE Award Winners

CEO Award

Heart of SCH

Pride of SCH