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The CareLine Experience

​Onboarding Experience

What happens after I call CareLine to register?

Our friendly agents will explain the CareLine service to you and enrol you into our programme. Once registration is complete, you will receive our 24-hour hotline number. 

Service Experience

What is the actual service I get once I become a member?

When you enrol with us, we start building a care relationship with you so that we can better assist you.  You will get access to a 24-hour hotline that you can call for assistance.

We can also assist to coordinate the care that you need by linking you up with agencies or community partners. 

For our clients, we are here to keep you safe, letting you know that care is just a call away. 

Click here to read what our members say about CareLine!