Share Document

Fast, secure and direct communication between you and SingHealth

10 Step-by-Step Guide:

You will receive Personal Notification alert when SingHealth and our institutions have a document to share with you.

Go to Inbox to retrive / click link. Alternatively, click Share Document icon

Badge count will appear for new or unread documents for Caregiver & Dependants once user has logged into Singpass

Login via QR / Password

Keep track of documents and their status

a. Navigate tabs to view and

track your documents

b. Sort documents from Hospital / Specialty Centres

1. Latest Date

2. Latest Clinic Visit / Admission Date

3. Institution Order

c. Check status in real-time

Instructions & Steps are indicated for every document

a. Recommended to click download button once instructions are read.

b. Reply button will be enabled once user has downloaded document / form at least once for patient's reply.

* FYI: Reply button will not be activated for documents / form that does not require patient to reply.

Downloaded documents can be accessed by clicking the hyperlink from Instructions page or in 'E-Services Downloads' folder

Recommended for users to use the latest form to be filled & replying

Please do not remove the date if you wish to rename the file after downloading

share-document-do-not-remove-date-when-renaming-file

Click reply to submit your document

*FYI: The reply button will be enabled / available for documents requiring users to reply.

To reply please,

a. Click '+Add Documents' to attach valid documents in JPEG, PNG or PDF formats.

b. Ensure you have attached the correct documents by previewing them. Click the document's name to verify.

c. Delete attachments using 'x' button or 'delete' during pop-up preview.

Document is successfully submitted

What Happens After Submission?
Users can edit submitted documents on the same day before 23:59

Go to 'Sent' tab and click on the document you wish to edit

Click the 'Edit' button to make amendments to your attached documents or message.

Please take note on the orange reminder if you wish to make edits.

Receive notifications for your Dependants

After 23:59 on the same day of submission

Once submitted, documents cannot be edited, green ticks indicate the completion of the user journey. The Download and Reply buttons will be disabled.

Other Function: Save As Draft

Recommended to always continue editing from Draft to submit

Click the 'Edit' button to select the document you wish to edit or delete

The 'Delete this draft' prompt will confirm whether you want to delete any documents

Manage Your Dependants

Easily select a profile to view, manage and send documents for dependants as well.

Select 'My Dependants'

Select Dependant's profile to view, manage and send documents

My Medical Wallet

The healthcare team can send emergency cards and protocols for patients to download. Patients can easily access these without needing to login in with Singpass.

Example of Cards and Protocols (pdf)

User may download the card by clicking 'Download' button

Downloaded cards can b found in 'Favourites - My Medical Wallet' tab

User may select any cards they want

a. Sort by Latest Date (default)

b. Yellow (unread), White (read)

c. Able to Favourite listing

FAQs on Share Document

User can choose to share or delete any cards

Example of 'Card' (pdf)

Receive and Send Important Documents with Health Buddy