Share Document FAQs

This new Health Buddy function allows selected patients to receive documents from SingHealth* staff for related patient’s visit/admissions.

*Only applicable to SGH, CGH, KKH, SKH, NCCS, NDCS, NHCS, SNEC and SHP.

SingHealth Health Buddy “Share Document” is a secure way to receive your documents from Institution. There is no risk of lost mail, or misplacing documents at home. 

SingHealth staff can send you the documents for related clinic visit / ward admission’s document/forms and communicate with you directly regarding these documents.

Note: Hospital may send documents that do not require patient’s reply thus the reply button on Health Buddy will not be enabled for any 2-way communication. 

If you are a caregiver, both you and the patient (your dependant) will receive the documents on your own handphones respectively. You may track/view saved documents in your Health Buddy’s ‘E-services Downloads’ folder.

You can easily organize how you would like to view your documents by sorting ‘Date’, ‘Clinic Visit/Admission Date’ or ‘Institution’.

You can use this function to share documents with Family/Friends/Insurance agent and ensure that the required documents are accurately filled before replying to Institution.

Yes, you will need to login via Singpass to view your new or past documents submission records.

Institution’s staff will carefully verify these documents before creating a request in the backend portal. 

Your documents will be validated by your NRIC and clinic visit/ward admission reference number data from our systems before it’s sent to you securely.