You can manage your child's appointments. You can also manage any adult/elderly dependents' appointments, as long as you have been authorised by them. Our system allows up to 8 caregivers to be authorised for any one patient.
There is no legal documentation necessary. The patient is the sole decision maker, and he/she is responsible for authorising his/her nominated caregiver. Both the patient and the nominated caregiver will have to be present at the clinic, with their original Identity Cards (NRIC). Our staff at the Clinic Registration Counter will verify and authorise the access.
If a patient has signed a Lasting Power of Attorney (LPA) to any other individual, that authorised person will then act on behalf of the patient, instead of the patient himself/herself.
A formal LPA documentation must be presented to our staff at the Clinic Counter for verification.
Once you have been authorised as a caregiver to your dependent (patient), you will be able to use your SingPass login to access and manage your dependents' online services provided by SingHealth. This includes:
Yes, but only for accessing and managing SingHealth online services, such as:
SingHealth leverages on the national SingPass secure login for patients’ caregivers to access information.
Only the patient and his/her nominated caregiver(s) will be able to view and manage contact details and appointment information.
This can only be done with secure SingPass login, or in person at the clinic. There is a full audit trail of each access by any party using a login feature to access any account and information.
Yes, both caregiver and dependent can ask to be removed at any time. Simply go to our clinic counter and inform our counter staff that you wish to be removed. Do bring along your original identity card NRIC for verification.
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