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Understanding Your Bill


The bill format is standardized for all public health institutions (PHI’s) to make it easier for you to understand healthcare charges. This will ensure that all PHI’s adopts a consistent format in presenting details of the healthcare bills to you.

It indicates the pre-and-post subsidy costs, and how various financing schemes will help you to pay for the remaining amount.

The bill provides options on bill payment methods, including an SGQR code for online payment for added convenience. Patients can also access their bills and make payments on HealthHub

How to read your bill?
Below is a snippet of a sample bill to illustrate how you could navigate the bill. Note that the bill shown below is for illustrative purposes only. Your actual bill may differ based on your medical treatment.

For more info, visit Ministry of Health’s website:

Receiving Your Outstanding Bill
You will receive an SMS from us to view your outstanding bill online.

Make a Payment
On receiving your bill, you can skip the queue and pay online.

Need a copy of an invoice after you have paid?
You can request for an invoice for your insurance claim by requesting online.