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Receive and Send Important Documents with Health Buddy

 Fast, secure and direct communication between you and SingHealth

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View Share Document FAQ

 

10 Step-by-Step Guide:

You will receive Personal Notification alert when SingHealth and our institutions have a document to share with you.


Step 1 Go to Inbox to retrive / click link or click Share Document
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Step 1  Login via Singpass
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Step 1 Badge count will appear for new or unread documents for Caregiver & Dependants 
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Step 4 Keep track of documents and their status
a. Navigate tabs to view and track your documents
b. Sort documents from Hospital / Specialty Centres
   1. Latest Date
   2. Latest Clinic Visit / Admission Date
   3. Institution Order
c. Check status in real-time
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 Step 5
Instructions & steps are indicated for every document
a. Click download button once instructions are read.
b. Reply button will be enabled once you have downloaded document / form 
* FYI: Reply button will not be activated for documents / form that does not require your reply
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Step 6 Downloaded documents can be accessed by clicking the hyperlink from Instructions page or in 'Services Downloads' foldershare-document-StepbyStep6a.png
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Step 7 Use the latest form to fill & reply. Do not remove the date if you wish to rename the file after downloading
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Step 8 Click reply to submit your completed document
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Step 9 Login via SingPass
a. Click 'Add Documents' to attach valid documents in JPEG, PNG or PDF formats
b. Preview attached documents by clicking on the document name 
c. Delete attachments share-document-StepbyStep9.png
Step 10 Document is successfully submitted
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What Happens After Submission?

Users can edit submitted documents on the same day before 23:59


Step 1 Go to 'Sent' tab and click on the document you wish to edit
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Step 2 Click 'Edit' if you need to make amendments. Please take note on reminder
Receive notifications for your Dependants
Step 3 After 23:59 
Once submitted, documents cannot be edited