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Academic Medicine – Enhancing Performance, Improving Care (AM-EPIC)

​The AM-EPIC Framework is an education and professional development framework that comprises a portfolio of programs aimed at upskilling and uplifting the Patient Safety, Quality and Innovation capabilities of our staff.



Our Programs


Level​Program​Outline​Duration
​Foundation​Introduction to Quality and Safety​Provides a clear overview of key concepts and the framework for Quality and Safety in SingHealth.​½ Day
​Foundation​Essential Human Factors for the Healthcare Professional​Provides an overview of human factors and focuses on the issues surrounding the two key components in a man-machine interaction. Appreciation of the common “booby-traps” found in the healthcare environment, the various human factors concepts and how they can be applied towards understanding patient safety problems and even generating quality solutions.​½ Day
​Foundation​TeamSPEAK® Workshop​Creates awareness of Speaking Up for Safety and understanding psychological safety. The workshop focuses on application of critical language CUS and strategies to build psychological safety. By applying TeamSPEAK® strategies at critical situations or opportunities, learners are motivated to speak up in delivering better and safer care for patients.​1½ Hours
Activist​3-day Quality Improvement Workshop ​Covers basic tools and techniques for Quality Improvement and introduces Institute of Healthcare Improvement’s (IHI) improvement methodology. Targeted at staff involved in Quality Improvement activities.​3 Days
​Activist​1-day Blended Quality Improvement Workshop ​Provides participants with basic tools and techniques in Quality Improvement (QI). Participants will be introduced to the Institute of Healthcare Improvement's (IHI) improvement methodology which is a structured and integrated approach to achieve significant results in quality and productivity.
This program serves as a learning platform for anyone who wish to be involved in doing a Quality Improvement project.
​1 Day
Activist​Root Cause Analysis (RCA) Workshop​Enables participants to undertake holistic analysis of problems to identify underlying fundamental system issues. This supports the design of effective solutions that can reduce the risk of recurrence of the problems. The course cover Root Cause Analysis process, important concepts and tools that support effective problem analysis and development of solutions.​1 Day
​Activist​TeamSTEPPS Workshop​TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) is an evidence-based comprehensive teamwork training designed to improve quality and safety in healthcare. Learners will learn set of teamwork tools and strategies, aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals.​1 Day
​Activist​Introduction to Design Thinking Workshop​Creates awareness and understanding of the Design Thinking mindset, through providing an overview of the process and selected tools that may be used in this problem solving approach.​1 Day
​Activist​Project-based Design Thinking Workshop​Provide participants with guidance and knowledge on the Design Thinking approach, and opportunities to learn and apply the concepts and tools in a hands-on way. The approach creates solutions that are human-centric and emotionally meaningful. The content of this Workshop is adapted for the healthcare setting.​Based on project needs
Professional​Facilitation Skills Workshop​Provides learner with the knowledge and skills to facilitate project meetings and workshop discussions. Covers principles of Adult Learning, role and responsibilities of a Facilitator and a suite of facilitation tools for effective facilitation in different settings.​2 Days
​Professional​Train-the-Trainer TeamSPEAK® Workshop​Trains and develops trainers who are passionate to deliver and roll-out TeamSPEAK® within their organizations. The program aims to enhance the knowledge and skills of learners to conduct and engage their trainees.​1½ Days
Champion​Sponsors Workshop

Provides an overview of the key concepts and framework for Quality and Safety. The role of an Improvement Project Sponsor will also be clarified.

​2 Hours


For any enquiries, please email to us at ipsqworkshop@singhealth.com.sg if you are keen for IPSQ to organise a workshop for your organisation.


Our Faculty

QUALITY IMPROVEMENT

- Our Quality Improvement Program Faculty

​Alvin Chang Shang Ming
KK Women’s and Children’s Hospital 
​Bryan Chua
Singapore General Hospital
​Chan Qiuhua Catherine
SingHealth Community Hospitals 
​Chew Zhi Xin
SingHealth Community Hospitals
​Chong Chia Yin
KK Women’s and Children’s Hospital 
​Chow Mun Hong
SingHealth Polyclinic
​Chua Xin Ni
Singapore General Hospital 
​Cynthia Cheng Shi Mei (QI Facilitator)
SingHealth Community Hospitals
​Desmond Lee
Sengkang General Hospital 
​Dong Minyan (QI Facilitator)
SingHealth Community Hospitals
​Eileen Sng (QI Facilitator)
Singapore General Hospital 
​Gao Ting
SingHealth Community Hospitals
​Geoffrey Gui
Singapore General Hospital 
​John Wong Chi Keong
KK Women’s and Children’s Hospital
​Kenneth Low (QI Facilitator)
Singapore General Hospital 
​Koh Kim Wee (QI Facilitator)
Singapore General Hospital
​Lee Fong Sin
SingHealth Community Hospitals 
​Lee Kheng Hock
SingHealth Community Hospitals
​Lee Lin Hui
Singapore General Hospital 
​Lim Kien Ann
SingHealth Community Hospitals
​Lin Zehang (QI Facilitator)
Singapore General Hospital 
​Ling Moi Lin
Singapore General Hospital
​Loo Shin Yi
Singapore General Hospital 
​Loo Yu Xian
SingHealth Community Hospitals
​Mabel Sim
Singapore Health Services 
​Matthew Han
Singapore General Hospital
​Mohammad Farhan Bin Omar (QI Facilitator)
Singapore General Hospital 
​Nurina Binte Md Khamis
SingHealth Community Hospitals
​Pang Nguk Lan
Singapore Health Services
​Phua Sor Hwa
SingHealth Community Hospitals
​Ratna Binte Abdul Rahman
Singapore General Hospital 
​Ryan Koh
Singapore General Hospital
​Sam Koh Chang Hoe
KK Women’s and Children’s Hospital 
​Samantha Woon
Singapore General Hospital
​Seow Yee Ting
Singapore Health Services 
​Siow Yew Nam
KK Women’s and Children’s Hospital
​Tang Joo Ying
Singapore Health Services 
​Tay Sook Muay
Singapore General Hospital
​Teo Shao Chu
Singapore Health Services 
​Wang Lei (QI Facilitator)
Singapore General Hospital
​William Yap
Singapore Health Services 
​Xu Bangyu
SingHealth Community Hospitals
​Yeo Su Qian
Singapore General Hospital 
​Yong Tze Tein
Singapore General Hospital
​Young Ming Ee (QI Facilitator)
SingHealth Community Hospitals

- Our TFI-Myanmar Quality Management & Patient Safety Programme Faculty

​Alvin Chang Shang Ming
KK Women’s and Children’s Hospital 
​John Wong Chi Keong
KK Women’s and Children’s Hospital
​Lim Siok Hong
KK Women’s and Children’s Hospital 
​Ling Moi Lin
Singapore General Hospital
​Pang Nguk Lan
Singapore Health Services
​Sam Koh Chang Hoe
KK Women’s and Children’s Hospital
​Tan Kok Hian
Singapore Health Services
​Tan Kwee Yuen
Singapore General Hospital
​Teo Shao Chu
Singapore Health Services 
​Toh Hui Xian
Singapore General Hospital



CLINICAL RISK MANAGEMENT

- Our Root Cause Analysis Program Faculty

​Alvin Chang Shang Ming
KK Women’s and Children’s Hospital 
​Camilla Wong
Sengkang General Hospital
​Chow Mun Hong
SingHealth Polyclinic  
​Ho Le Onn
Singapore General Hospital
​Karen Perera
Singapore Health Services 
​Leila Ilmami Binte Nasron
Singapore General Hospital
​Lim Hwee Boon
SingHealth Polyclinic 
​Ling Moi Lin
Singapore General Hospital
​Pang Nguk Lan
Singapore Health Services 
​Wong Kok Cheong
Changi General Hospital
​Yin Shanqing
KK Women’s and Children’s Hospital



PATIENT SAFETY

- Our TeamSTEPPS & TeamSPEAK® Program Faculty

​Alvin Chang Shang Ming
KK Women’s and Children’s Hospital
​Camilla Wong
Sengkang General Hospital
​Chow Mun Hong
SingHealth Polyclinic
​Gao Ting
SingHealth Community Hospitals
​Ho Le Onn
Singapore General Hospital
​Karen Perera
Singapore Health Services
​Leila Ilmami Binte Nasron
Singapore General Hospital
​Lim Hwee Boon
SingHealth Polyclinic
​Luke Low Sher Guan
SingHealth Community Hospitals 
​Ng Heng Joo
Singapore General Hospital
​Ong Yee Yian
Singapore General Hospital 
​Pang Nguk Lan
Singapore Health Services
​Sabrina Koh Bee Leng
Sengkang General Hospital 
​Smita Pathare
Singapore General Hospital
​Tan Hwee Yuan
Sengkang General Hospital 
​Tan Kok Hian
 Singapore Health Services
​Tang Joo Ying
Singapore Health Services 
​Tian Yee Shin
Singapore Health Services
​Yin Shanqing
KK Women’s and Children’s Hospital 


- Our Cross-Institution Infection Control Workshop Faculty and Auditors

    • Our Train-the-Trainer Hand Hygiene Practicum Workshop Faculty

Lim Swee Hia
Singapore Health Services

​Tan Kwee Yuen
Singapore General Hospital

    • Our Cross-Institution Infection Control Auditor's Workshop Faculty

​Amy Tan Chi Wei
Singapore General Hospital 
​Cynthia Cheong
Singapore Health Services
​Lim Swee Hia 
Singapore General Hospital 
​Rachel Goh
Singapore Health Services
​Samuel Anju Mary
Singapore Health Services 
​Tan Kwee Yuen
Singapore General Hospital

    • Our Cross Institution Infection Control Auditors

From Singapore General Hospital

​Aines Manickam ​Benjamin Yap Wei Da ​Bushra Binte Shaik Ismail
​Charlotte Tan Choon Ying ​Chia Kah Lai ​Chong Lai Ling
​Chua Siew Mui ​Edwin Joshua Ang ​Foo Yu Wei
​Gerard Joseph Tang Yew Wah ​Hatijah Binti Tohid ​Hayati Bte Mohd
​Ian Lee Yei Hearn ​Karen Ooi Seow Yin ​Lam Wing Meng
​Leong Siew Teing ​Lynette Lin Gui Fen ​Manesh Cigy
​Minnie Koh ​Norazlina Bte Shaikh Ibrahim Mattar ​Norizan Bte Jaafar
​Ong Soon Lan ​Rachmawati Bte Mustakim ​Rubiyah Bte Karlin
​Salimah Mohd Ayoob ​Seah Jiahua ​Shobana Santhrankanthan
​Siti Nurhidayah Bte MR ​Tan Ah Pang ​Tan Kwee Yuen
​Tan Li Kheng ​Tan Soong Geck ​Teh Nguan Kheng
​Tien Choo Eng Toh Hui Xian​Tien Choo Eng Toh Hui Xian


From Changi General Hospital

​A Punithavathi ​Chan Hong Eng ​Choong Pei Wah
​Grace Ho Hui Ling ​Gurdip Kaur ​Leong Wee See
​Li Jie ​Lim Huiru ​Magdalene Lee Jing Ting
​Maria Theresa ​Mas Linda ​Meng Lianmei
​Meng Qiu Sha ​Neo Soon Keow ​Ng Hui Chin
​Rosaline Tay Lee Hua ​Rozana Dahlia Hassan ​Sinnatamby Savithri
​Tan Chuan Hun ​Tan Wee Seng ​Tang Mui Mui
​Tenny Chow ​Whitney Khine Khine Phyo ​Wu Jiamin


From Sengkang General Hospital

​Ang Seok Khim ​Chan Ying Yue ​Cheong Min Min
​Koh Shuling ​Lim Mui Seok ​Luo Xiao Hong
​Ong Hui Fung ​Pan Li Na​Pua Soy Keow
​Rivera Chyrel Abella ​Sharon Wong Yit Ngoh ​T Annie Pereira
​Tan Chien Yen ​Tay Ee Ling ​Yip Lai Fong


From KK Women’s and Children’s Hospital

​Andhrias Maria Pushpam ​Chee Lai Han ​Chiew Lee Chern
​Geetha Daniel ​Giam Poh Eng ​Grace Lee Ying Chin
​Ho Hee Shen ​James Chee Kok Leong ​Jenny Lim Phaik Kooi
​Lee Yen Hong ​Li Liang ​Liao Hui
​Lim Siok Hong ​Ma Jing ​Moon Loh Guek Yoong
​Sally Ong Siew Gim ​Seah Huay Ling ​Surtini
​Tor Sow Khim ​Yeo Chiew Yen


From National Cancer Centre Singapore

​Ken Chong Kian Sheu ​Lee Lai Lin​ Priscilla Han Ming Zhen
​Rachel Koh Sock Fern ​Wong Sin Hui


​Koh Loo Ee ​Lee Bee Choo ​Nurul Jannah Binte Jamalludin
​Willie Woo Shek Chow ​Wong Kay Kew


From National Heart Centre Singapore

​Angelina Lee Hui Ling ​Azizah Binte Jaafar ​Bryan Liu Wenda
​Chua Lee Kheng ​Dennis Tan Kian Lee ​Foo Lee Lian
​Jessica Chang Xiu Lan ​Jodie Thng Peck Wee ​Juraihah Md Saleh
​Koh Hwee Hong ​Phoon Poh Choo ​Rosnita Bte Ismail
​Suriani Bte Zahari ​Wang Enmin Amanda ​Zhang Jing


From National Neuroscience Institute

​Chong Pau Khee ​Nur Nazaria ​Peng Xuejuan
​Tay Lee Lian ​Zhou Lifeng


From Singapore National Eye Centre

​Eunice Loh Tse Ching ​Foo Cui Shan ​Lim Sock Huang
​Mabel Yeo Wei Lim​Ye Tun


From SingHealth Community Hospitals

​Christine Eu Chiow Khuan ​Ho Yee Lean ​Nadeera Binte Hadam Hussain
​Wong Vern Tym


From SingHealth Polyclinics

​Chew Lian Hoi ​Erniwati Bte Ibrahim ​Joanna Tan Lee Lim
​Karuppayya Thilahavathi ​Liew Gim Huay ​Lynda Hung Yit Sim
​Ng Ah Mui ​Norizah Bte Ab Samad ​Paul Foo Hao Ming
​Rafiah Bte Tawi  ​Rahjee Chalson ​Yap Sok Tin
​Yeo Guat Hoon


lists accurate as of 1 June 2019