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Q. How do I make an appointment to see a medical specialist at SingHealth? |
A. Our International Medical Services officers will be happy to schedule appointments for you at any of the SingHealth institutions.
Please contact them at :
Email : ims@singhealth.com.sg
Tel : +65 6326 5656
Fax : +65 6326 5900
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Q. What information would I need to provide to make the first appointment? |
A. Please provide us with your :
- Name (as in your passport)
- Passport number
- Current address
- Contact phone number
- Date of birth
- Notes on your medical problem
- Preferred date of appointment
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Q. If I do not have a specific doctor in mind, would you be able to recommend a doctor? |
A. Yes, we will be happy to recommend a doctor based on the information provided by you on your condition.
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Q. What documents would I need to bring with me for my first appointment? |
A. For your first appointment, please bring along your any medical records/history, x-rays, current medication, and all relevant information pertaining to your medical condition. If you are referred by a doctor, also bring along contact details of the referring doctor.
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Q. Do I need a doctor's referral from my home country? |
A. No, you do not need a referral from your home country. You will only need a referral letter if you wish to consult a Renal specialist or Nephrologist or a Haematologist. Please feel free to contact our International Medical Service to schedule an appointment.
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Q. Would I need a visa in order to enter Singapore to seek medical treatment? |
A. Patients from ASEAN countries (except Myanmar) do not require a visa to enter Singapore. For the list of countries where nationals require a visa to enter Singapore, please kindly check the Immigration & Checkpoint Authority (ICA) website at www.ica.gov.sg
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Q. If my treatment requires that I enter Singapore several times, would I need a visa for subsequent visits? |
A. You can apply for a multiple entry visa with the Immigration & Checkpoint Authority (ICA) if your treatment requires that you enter Singapore several times. The hospital can issue a letter to support your application, if necessary.
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Q. Would I be informed of the medical costs associated with my treatment before I come to Singapore? |
A. We will give you the estimated medical costs, based on the medical report you provide. However, should there be a revision to the estimated charges given earlier, following your first consultation with the doctor, we will inform you again of the revised estimated medical costs.
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Q. Is there accommodation near the hospital for my family members? |
A. We can arrange either for accommodation at nearby hotels for short-stays and serviced apartments for longer stay.
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Q. I do not speak English, Mandarin or Malay, can you arrange for translators? |
A. We will be happy to arrange for translators for you. Just inform our International Medical Services officers when your appointment at the hospital is confirmed. The service will be chargeable.
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Q. Can your hospital cater for special dietary needs? |
A. We can make the appropriate arrangements, please inform our International Medical Services officers when you are admitted. All our hospitals' kitchens are also halal-certified.
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